The number of vacancies in this sector is increasing and jobs are growing in an unprecedented way. The positions in this race are divided into three levels:
Level 1 (L1)
Level 2 (L2)
Level 3 (L3)
L1 is the entry position and L3 is the top level engineer.
L1 engineers (apprentices) carry out basic tasks, e.g. This includes installing operating systems, admitting users and assembling computers.
L2 (Mr. Desktop Engineer) engineers are involved in keeping the computer network up-to-date with important security patches, interacting with various vendors and doing small tasks on the server.
L3 engineers (system administrators) are responsible for everything related to computers and the network. They are system administrators with tasks that perform tasks on the server and interact with other departments to make changes, or when the network is updated with critical changes.
Since computers are ubiquitous, your work can be in any sector. You could work in a store or in a big hospital. Many companies also need contracts with large or medium-sized information technology companies. He often works for that company (eg Wipro) and works for third parties (eg Reliance or possibly Maersk).
Many people begin to support the help desk. After you have gained experience and technical certifications, you can advance to higher positions as a systems administrator or systems engineer.
As with any profession, salary depends on your experience, educational qualifications, attitude, company guidelines, and skills. Another factor in the field of information technology is the manufacturer-specific international IT certifications. Certifications like CCNA, MCSE and others are of great help.
Desktop engineers can also be referred to as desktop support specialists, technical support engineers, help desk support, or customer support engineers.
Below is the approximate annual salary you will receive in different countries, but as I said, it depends on many factors. Keep this for reference only.
Wages in India, the United States, the United Kingdom and Australia
job - India,US,Brittany,Australia
Help Desk Analyst (Computer) - Rs 279,890
Help Desk Analyst
AU $ 44,449
AU $ 48,000
Help Desk Manager
AU $ 95,000